Engagement Terms
A good project runs on clear expectations, not assumptions. These terms set out what each side commits to, how ownership and confidentiality work, and what happens if circumstances change — so both parties can stay focused on the work itself. They apply to every scoped engagement unless a separately signed written agreement takes precedence.
Last updated: 27 May 2026
My commitments
As the contractor, I commit to the following on every engagement.
- Deliver the agreed scope within the estimated timeline.
- Notify you before a scope change affects delivery or cost.
- Hand off documented, runnable work — not just code.
- Respond within 2 business days on active engagements.
- Give a direct no if a request is outside scope, and quote it separately if you want to add it.
- Record meetings for documentation and requirements scoping, with explicit consent obtained from all participants at the start of each session. Recordings are shared only with session participants and used for no other purpose.
Client responsibilities
For the engagement to run as scoped, the client is responsible for the following.
- Identify the process to improve and designate one person on your side who can approve decisions.
- Pay the agreed deposit before work begins. The amount, payment schedule, and billing currency are established in the project proposal.
- Provide access to systems and data within 3 business days of request.
- Give feedback on deliverables within 5 business days.
When things don't go as planned
These rules apply automatically if either side cannot meet its commitments. They are designed to be fair in both directions.
- Non-payment: work pauses and deliverables are withheld until the balance is cleared. You will be notified immediately.
- Delayed access or feedback: the timeline extends by the same amount — no penalty on my end.
- Scope additions: quoted separately before any work begins. Nothing is absorbed silently.
- Late delivery due to my fault: timeline adjusts with written notice; no extra cost to you.
- Scope not deliverable as defined: flagged early, with an offer of a revised scope or a refund of the unused deposit.
- Early exit by the client: work completed to date is billed at the agreed rate; the unused deposit balance is refunded within 5 business days.
- Early exit by me: all completed work is delivered in full; the entire unused deposit is refunded within 5 business days.
Intellectual property
Work you pay for is yours. Here is how that works in practice, under Chilean Law 17.336 on Intellectual Property.
- Deliverables — source code, configuration, documentation, and assets created specifically for the engagement — transfer to the client upon full payment (Art. 8).
- Generic components, utilities, and patterns that predate the engagement or were developed independently are retained by me and may be reused across projects.
- Client brand assets — logos, trademarks, domain names, and exclusive brand identifiers — remain the client's sole property and are only referenced in case studies or testimonials with explicit written permission.
Confidentiality
All non-public information shared during an engagement is handled as follows.
- Information shared — workflows, internal processes, credentials, data, and business logic — is treated as confidential.
- It is used solely to deliver the agreed scope and is not disclosed, shared, or repurposed outside the engagement.
- This obligation applies during the engagement and for two years after its close, whether or not a formal NDA is in place.
These terms are governed by Chilean law. Questions about fit, scope, or timeline? A call is the fastest way to get clarity.
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